RusHydro
Personal account of the electricity consumer
Personal account of the electricity consumer
We developed a mobile app to simplify the interaction between RusHydro company and physical consumers of electricity
Benefits
For consumers of electricity:
- Reducing the time for managing energy supply (meters data sending, late payment control, etc.)
- Reducing time for bills payments
- Payment reminders
- Late payment control
For RusHydro:
- Decrease in risks of short-term and long-term delays in payments
- Reducing the workload on customer interaction departments
- Additional consumer notifications
- More efficient bills delivery to consumers
- Development of the company in a customer-oriented direction
- Improving the company's image with the use of technology and simplification of interaction with consumers
App modules
- Transmission of meters data
- Payment at ChronoPay.com
- Feedback
- Payment points
- Meters data history
- Accrual and payment details
- Debt and overpayment
- Push notifications , etc.